Job Summary

Help us grow a high performing team that develops cutting-edge blockchain products. In your role, you will work closely with the Customer Care team to deliver the best possible client experience. 

Responsibilities

  • Perform initial due diligence on clients’ accounts
  • Verify and monitor Know Your Customer documentation
  • Collaborate with other departments on verification and risk tasks
  • Verify accounts in accordance with internal policies and procedures
  • Assist the risk department through the review and monitoring of accounts
  • Maintain accurate records of tasks

Skills/Requirements

  • Fluent English and German. Proficiency in other languages, such as French, Arabic, and Spanish, is an advantage
  • Knowledge of Excel and other Microsoft Office tools
  • Basic knowledge of AML and KYC processes in Germany
  • Proven customer service experience
  • Excellent communication skills
  • Eagerness to work in an agile & energetic startup environment
  • Willingness to learn

Benefits

  • Competitive compensation. We want professionals with real experience.
  • Share Success. Through our Employee Stock Option Plan all Neufunders become shareholders in the company.
  • Flexible Working. Work from home on a Friday, or choose to take the day off and make it up over the weekend.
  • Healthy Food. Team lunch once a week, breakfast buffet, snacks and beverages all week long.
  • Team Offsites. Meditation workshops, team building and educational presentations. We grow together during offsites in beautiful location.
  • Sports Card. Access hundreds of sports venues in Berlin and across Germany with membership to Urban Sports Club.
  • Career Coaching. Develop your career path with a professional career coach on the side.
  • Holiday Season. No matter what your plans for the winter holiday season, our shop is closed between December and January.
  • Relocation Support. We sponsor visas and offer relocation support. We will help you to get to Berlin and get settled.
  • Grow with Neufund. Let’s practice mindfulness and learn together over our team workshops


Company

There’s something wrong with how we access and own assets.Neufund brings ownership back to the people, making it more efficient, transparent and accessible.


Industry

Finance & Accounting

Company Type

Private

Official website

https://neufund.org/

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