Job Summary

You become an expert in various digital business models, work with the most innovative companies in the online industry and raise customer loyalty to a new level.

Responsibilities

  • You ensure the perfect integration of our software into the relevant systems of our customers (e.g. e-mail service providers, customer support tools, BI tools)
  • You are part of every kick-off meeting with a new customer to identify implementation options and challenges and build a close relationship with our contacts
  • You are responsible for the “go live” of the first touchpoint within two weeks
  • You actively seek a conversation with our customers and forward feature requests to our product team
  • You take responsibility for our technology documentation and continuously improve it

Skills/Requirements

  • You have at least one year of experience in a similar function (Customer Success Manager, Implementation Manager, Customer Solution Architect or similar)
  • You have at least basic knowledge of JavaScript and HTML and are interested in expanding it if necessary
  • Analytical, strategic and logical thinking are easy for you
  • You have an affinity for IT systems
  • You are detail-oriented and it is easy for you to manage even more complex projects with many stakeholders
  • You want to get better every day and enjoy innovative topics
  • You are emphatic, can listen actively, think in a solution-oriented manner and count communication and networking among your strengths
  • You are a real team player and happy to support your colleagues in the entire team
  • You want to contribute to our vision with professionalism, creativity, passion and fun
  • You are fluent in German and English

Benefits

  • Remote work
  • Company Offsites
  • Fresh Fruits & Drinks
  • Team Events
  • Visa Support
  • Challenging and varied tasks in a dynamic environment
  • Chance to develop a career in a fast growing environment with expert founders and management team
  • Regularly trainings to increase
  • Competitive salary
  • Half yearly company offsites, regular team events and team lunches
  • High end equipment and an office in the heart of Berlin
  • Corporate Benefits Program
  • Modern Equipment
  • Office Dogs (Occasionally)
  • Competitive Salary

https://zenloopgmbh.recruitee.com/l/de


Company

Automate your customer retention. Grow revenues instantly.


Industry

Technology

Company Type

Private

Official website

https://www.zenloop.com/en

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