Job Summary

GetYourGuide is searching for a Head of Partnership CRM.  You will be responsible for developing our partner CRM strategy, plans, systems and execute it to scale mid-and long-tail revenues by at least 10x over the next two years.  This is a full-time role. 

Responsibilities

  • Live and deliver on our mission with courageous and purpose-driven leadership in line with our values
  • Lead and manage the Partner CRM team
  • Develop and execute our Partner CRM strategy, plans, systems and execute to scale mid and long-tail revenues by at least 10x over the next two years
  • Effectively collaborate with Marketing, Product, Engineering, Analytics, Supply, Customer Service and Finance
  • Define CRM related product requirements as input to our partner tech roadmap
  • Positively represent GetYourGuide to external stakeholders at critical industry events

Skills/Requirements

  • You have 10+ years prior experience in CRM strategy, CRM systems and operations, campaign management (ad-hoc and programmatic), lifecycle management, customer insights and analytics (SQL, GA360,...), ideally for online marketplaces
  • You have led a team of 4+ with courageous and purpose-driven management in line with our values
  • You are radically customer-centric, data-driven with strong analytical skills, very structured and strategically thinking, results-oriented, as well as persistent and reliable in execution
  • You have outstanding communication, negotiation, presentation, and interpersonal skills with both internal & external stakeholders
  • You thrive in a fast-paced entrepreneurial environment, where being eager to learn and quickly implement feedback is crucial
  • You are a giver, who puts the overall team and company success first 
  • You have excellent English skills and additional languages are welcome

Benefits

  • Work at a European tech unicorn and autonomously drive marketing success within a fast-growth environment 
  • Build up your startup network and learn how to get things done in a growth company
  • Receive virtual stock options and participate in our success story
  • Join an international team of smart, engaged co-workers from over 60 nationalities
  • Weekly social events to bring the company together 
  • Enjoy free breakfast, German lessons, and fun Fridays with pizza and drinks
  • Visa support will be provided if necessary
  • This position comes with relocation support if necessary


Company

GetYourGuide is a travel industry leader offering the best things to do around the world.


Industry

Travel

Company Type

Private

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