Job Summary

As a product manager in customer strategy supervisory department, you will work on enhancement for Rakuten Ecosystem experience through the various products/programs/functions.


Lead the product strategy, planning, development and growth hack for those products.

  • PointClub

  • myRakuten

  • Group Common function for memebership

  • New product

Tasks are

  • Plan the product strategy based on ecosystem experience strategy

  • Manage the product KPI, Marketing, User experience

  • Growth hack

  • Planning new functions

  • Direction of development

  • Project management


  • Commitment for the result and planning experience strategy

  • Logical thinking, Issue solving, communication skill

  • Take responsibility to the action with analysis of data and hypothesis

  • Experience of Web master, Web product manager, Creative Director

  • Knowledge for Web standard and Web creation work flow

  • Knowledge for Web usability and accesiblity

  • Knowledge for Web front end technology

  • Fluent Japanese is required for this position.

    Near native fluency in written and spoken Japanese is required for this position.


  • Social Insurances(Pension, Health, Employment, Unemployment)

  • Commuting Expense

  • Employee Stock Ownership Plan

  • Sports Club for a discounted price

  • Visa Support

  • Daycare for kids


It’s an understanding that, with the right mind-set, 
we can make the future better by what we do today.

So we challenge ourselves to evolve, innovate and experiment, 
to create a better, happier future for everyone.

Today, our 70+ businesses span e-commerce, digital content, 
communications and fintech, bringing the joy of discovery to more 
than 1.2 billion members across the world.



Company Type


Official website

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